Financial Services Authority Regulation
Insureme4 is regulated and authorised by the Financial Services Authority (FSA) an independent watch dog specifically devised to regulate the financial services in the UK. (Registration Number: 436804).
Insureme4 is permitted to provide the following services:
• Non-investment contracts advice
The information provided above can be verified on the FSA's register by visiting the FSA's website - www.fsa.gov.uk/Pages/register/ or contact the FSA on 0845 606 1234.
Your travel insurance policy is underwritten by Mapfre Assistance.
If you have a complaint regarding a travel insurance claim or Emergency Medical Assistance contact:
Mapfre Assistance 0207 748 0683
If you have a complaint regarding a holiday home insurance claim contact:
Towergrate Underwriting Holiday Homes
For complaints regarding home, private health and car insurance consult your policy document for the appropriate contact details.
Alternatively, if your complaint is regarding the service provided by Insureme4.com write to at the address below or email us.
Customer Services Manager
Your complaint will be acknowledged in 5 working days, we will advise you how and when your complaint will be dealt with and a final decision will be given within 4 weeks of the date of receipt.
This decision will be final, based on evidence provided. However you are entitled to appeal if you feel that there is new evidence that will support your case and if you are not satisfied with the results you have the right to refer your complaint to an independent financial authority to review the case.
The only information Insureme4.com collect has been provided by you when contacting us via our website. All information will be held securely and we will only use the information about you in accordance with the Data Protection Act 1998 and in accordance with the Which? Web Trader Code of Conduct.
We will not pass your e-mail address to any other trader and will only e-mail you with your consent. The information about you is collected for two reasons;
All the information we hold about you will be accurate and up to date and we will never collect sensitive information without your consent. You can request access to the information we hold about you by emailing us and any inaccuracies will be deleted promptly.
Technology may be used to track patterns of behaviour of visitors to our site and may include using a 'cookie' which would be stored on your browser. The information collected in this way can identify you unless you change your browser settings. However, you can prevent this by modifying your browser.
For further information about our privacy and security policy please contact us.